Frequently Asked Questions

General Questions

What is YuMe Practice? YuMe Practice is an innovative, fresh alternative to dental practice management systems. Our platform is a hybrid cloud/local based system, accessible from any web browser with an internet connection. YuMe covers all the bases and offers all the features an office needs to succeed and more.

How does YuMe do cloud computing differently? YuMe Practice uses our proprietary CAYP™ technology which gives you the power of the cloud while allowing you to host your own data within your office. We set up a private, secure wireless network with our CAYP™ modem that ensures that you are the only one who has access to your information. CAYP™ gives you complete control of your data and your practice management system at all times.

Where can I learn more about YuMe Practice?

Pricing and Licensing

Can YuMe Practice support multiple offices? Yes, YuMe Practice supports multi-office practices, offices with multiple locations and group practices.

Are there additional charges for electronic claims and text messaging reminders? There are no additional charges for electronic claims or text messaging. For more information on pricing, please visit our pricing page.

Are there additional charges for providers, users or computers? No, we do not charge for additional providers, users or computers. We believe in offering our customers all the features they will need to operate, at one affordable price. Our pricing model is designed for all practices, from start-up practices to fully mature practices that require enterprise tools to ensure continued success. Visit our pricing page for more information.

How much does system maintenance and updates cost? System updates and upgrades are free. With every YuMe Practice subscription you get access to the latest YuMe Practice software, as upgrades are sent wirelessly to ensure your technology is up to date with the latest features.

Technical Questions

Do I need a special computer to use YuMe practice? No, all you need is a computer with an internet connection.

Which web browsers are supported for YuMe Practice? YuMe Practice is supported on any web browser that has a stable internet connection.

Can I convert data from my old system to YuMe Practice? Yes, we are able to convert your data from your practice management system to YuMe Practice. The conversion process is straightforward and hassle-free. We are able to convert your current office PMS by using our automated tools to simplify the process. Conversion includes clinical data, dental charts, fee schedules, procedural history, and medical history from your office’s current management system to our YuMe practice system, at no additional cost to you. Contact us to hear the conversion stories from our current users.

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